# Performance Appraisal - Criteria to Evaluate Employees

**URL:** <https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154>\
**Category:** HR\
**Created:** [March 17, 2021, 7:22am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154 "2021-03-17T07:22:02Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![LakshmiPriya.N](https://avatars.discourse-cdn.com/v4/letter/l/e47c2d/32.png) [@LakshmiPriya.N](https://community.greythr.com/u/LakshmiPriya.N)\
**Post date:** [March 17, 2021, 7:22am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/1 "2021-03-17T07:22:02Z")

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Hi Team,

Please share us the required categories to evaluate employees during performance appraisal.

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**Author:** ![Bharath](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/bharath/32/249_2.png) [@Bharath](https://community.greythr.com/u/Bharath)\
**Post date:** [March 17, 2021, 8:51am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/2 "2021-03-17T08:51:15Z")

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Hi  
These are the general categories… you may add others depending upon your requirement  
Team work  
communicaiton skills  
quality of work,  
Target achieved  
ability to problem solving,  
Initiative and motivation,  
Efficiency or productivity

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**Author:** ![Dinesh](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dinesh](https://community.greythr.com/u/Dinesh)\
**Post date:** [March 17, 2021, 10:41am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/3 "2021-03-17T10:41:00Z")

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Hi @LakshmiPriya.N

Welcome to the community.

When we talk about Performance Management - The first thing is the type of industry that we are in and based on which you measure the metrics.

I assume here its an IT and explain the below adding to what @Bharath has listed

1. Accomplishment of the set OKRs (if you have an OKR concept - Quarterly / Half yearly / Yearly)
2. Self / Team Assessment (Hierarchy based feedback)
3. Customer feedback / Ratings
4. Skill Evaluation
5. Certificates / Time Spent on learning / Courses completed related to role
6. Contribution to Org. when in need or emergency
7. GOAL completion rate
8. Loyalty

The above said are some examples -again varies from Org. to Org.

But GOAL setting is the key from where measurement happens to rate 🙂 if not done earlier it’s time to establish one.

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**Author:** ![Lakshmi](https://avatars.discourse-cdn.com/v4/letter/l/ea5d25/32.png) [@Lakshmi](https://community.greythr.com/u/Lakshmi)\
**Post date:** [March 17, 2021, 10:57am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/4 "2021-03-17T10:57:16Z")

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Hi Dinesh,

Thank you for your valuable input. We are an IT based Organization only.

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**Author:** ![Jhansi](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@Jhansi](https://community.greythr.com/u/Jhansi)\
**Post date:** [March 17, 2021, 1:36pm UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/5 "2021-03-17T13:36:25Z")

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Hi Laskhmipriya,

The Weightage of form should be equally distributed and need to list out the points that will determine the employee like Attributes(Production,qulaity,Accountability etc), Personal Attributes(Attendance ,Attitude ,Commitment etc) ,Learning & Growth(Certifcation,new intiative etc) ,Goal Settings9Client Satisfaction,Recoginition), Team Attributes, Process related weightage .

I hope now you have some clear idea.

Regards,  
Jhansi

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**Author:** ![Dinesh](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dinesh](https://community.greythr.com/u/Dinesh)\
**Post date:** [March 18, 2021, 5:57am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/6 "2021-03-18T05:57:46Z")

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Then as said @LakshmiPriya.N it will help you a lot.

I also suggest please bring an OKR / Objective and GOALS based concept to help you further on this.

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**Author:** ![Sree](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/sree/32/369_2.png) [@Sree](https://community.greythr.com/u/Sree)\
**Post date:** [March 18, 2021, 10:51am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/7 "2021-03-18T10:51:38Z")

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How do you manage the appraisal process. Use forms in spread sheets or using some sort of automation? Heard that there is a transition going on from traditional once a year form filling to continuous feedback, across industries.

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**Author:** ![Ankit](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/ankit/32/1201_2.png) [@Ankit](https://community.greythr.com/u/Ankit)\
**Post date:** [April 2, 2021, 6:30am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/8 "2021-04-02T06:30:11Z")

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Hi Everyone,

Please find below the Parameters which can be used to evaluate employees. And it has to be continuous process and not just once in year. You should be able to collate data via various sources like Customer Feedbacks, NPS, Self Assessment, Surveys, etc on day to day basis and collate at the end of the year and Map the points against the different parameters. So you can compare - Self Rating, Manager Rating, Collated Points Rating and thus derived at the final outcome in more logical & scientific way.

| | |
| --- | --- |
| Sr. No | Parameters |
| | Business Goals/ Target (60%) |
| 1 | Delivers work on time with 75% or more accuracy |
| 2 | Optimal utilization of available resources |
| 3 | (KRA based To be defined by Reporting Manager) |
| 4 | (KRA based To be defined by Reporting Manager) |
| 5 | (KRA based To be defined by Reporting Manager) |
| 6 | Leadership Potential |
| | People Skills (20 %) |
| 1 | Communicates and coordinates with stakeholders effectively |
| 2 | Participates meaningfully in discussions |
| 3 | Demonstrates patience and maturity in difficult situations |
| 4 | Has not put Self above Team |
| | Innovation and Initiative (20 %) |
| 1 | Newer ways of doing things leading to |
| | a) Productivity |
| | b) Cost sensitivity |
| | c) New ideas for business |
| | d) If any other \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ |
| 2 | Initiative to do things on one’s own |
| | a) Planning in Advance |
| | b) Managing contingency & crisis |
| | c) Taking change of complex situation |
| | d) Risk taking ability |
| | e) Not afraid of failure |

If it is Sales Driven Profiles, then you can customise above Business Goals/ Target (60%) as per below:

1 Target Details  
Revenue Target:- \_\_\_\_\_\_\_\_\_\_\_\_\_\_  
Achieved Target:- \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_  
2 Effective Utilisation of Available Resources to meet the targets  
3 Customer Relationship Management  
4 Business Development  
a) Exploring new markets/sectors  
b) New avenues of growth  
5 Leadership Potential

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<div class="post-metadata">

**Author:** ![Ankit](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/ankit/32/1201_2.png) [@Ankit](https://community.greythr.com/u/Ankit)\
**Post date:** [April 2, 2021, 6:30am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/9 "2021-04-02T06:30:46Z")

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| | |
| --- | --- |
| Sr. No | Parameters |
| | |
| 1 | (KRA based To be defined by Reporting Manager) |
| 2 | (KRA based To be defined by Reporting Manager) |
| 3 | Shows Problem Solving Ability |
| 4 | Works well in a Team |
| 5 | Takes Initiatives |
| 6 | Go beyond the call of duty |
| 7 | Punctuality & Regularity (Avoid unapproved long leaves) |
| 8 | Maintains code of conduct & is ethical |
| 9 | Willingness to learn |
| 10 | Hardworking & Confident |

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<div class="post-metadata">

**Author:** ![Shwetagrover](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/shwetagrover/32/1202_2.png) [@Shwetagrover](https://community.greythr.com/u/Shwetagrover)\
**Post date:** [May 19, 2021, 11:08am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/10 "2021-05-19T11:08:55Z")

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Hi,

Is it all manual driven activity or automation tool?

As end of the year, how we are going to collate all and understand.

Also, would you be able to share any excel file for all these?

Thanks  
Shweta

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<div class="post-metadata">

**Author:** ![Ankit](https://sea2.discourse-cdn.com/flex024/user_avatar/community.greythr.com/ankit/32/1201_2.png) [@Ankit](https://community.greythr.com/u/Ankit)\
**Post date:** [May 20, 2021, 4:21am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/11 "2021-05-20T04:21:30Z")

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Hi,

Depends on Employee Strength, you can collate it using Google Forms, various other PMS tools available or customised microsite created for your oneself.

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<div class="post-metadata">

**Author:** ![WorkDesQ](https://avatars.discourse-cdn.com/v4/letter/w/f14d63/32.png) [@WorkDesQ](https://community.greythr.com/u/WorkDesQ)\
**Post date:** [February 27, 2026, 10:29am UTC](https://community.greythr.com/t/performance-appraisal-criteria-to-evaluate-employees/2154/12 "2026-02-27T10:29:49Z")

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Performance Appraisal – Criteria to Evaluate Employees

To evaluate employees effectively, managers usually consider:

1. Work Quality – How accurate and thorough their work is.

2. Productivity – How much work they complete in a given time.

3. Punctuality & Attendance – Reliability in coming to work on time.

4. Teamwork & Collaboration – How well they work with others.

5. Initiative & Problem-Solving – Their ability to take charge and find solutions.

6. Learning & Development – Willingness to improve skills and adapt.

7. Communication Skills – Clarity in sharing ideas and feedback.

These criteria help make performance appraisals fair, consistent, and focused on results.

For a complete guide on employee performance metrics and how to track them step by step, check out our blog: [WorkDesQ – Employee Performance Metrics Guide](https://workdesq.ai/blog/employee-performance-metrics-guide/?utm_source=chatgpt.com).
