How to Master Challenging Conversations ! ๐Ÿ—ฃ

Community Manager.

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To master challenging conversations, follow these simple steps:

  1. Stay calm โ€“ Take deep breaths and control your emotions.

  2. Listen first โ€“ Let the other person speak without interrupting.

  3. Be clear and honest โ€“ Say what you mean in simple, respectful words.

  4. Use โ€œIโ€ statements โ€“ Say โ€œI feelโ€ instead of blaming with โ€œYou did.โ€

  5. Stay focused โ€“ Stick to the topic, avoid bringing up old issues.

  6. Be open to feedback โ€“ Listen to their side and try to understand.

  7. Look for solutions โ€“ Try to solve the problem together, not win the argument.

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