Regarding raising ticket on portal

Dear Team,

Kindly let me know, how admin can raise ticket to helpdesk of greythr portal. please post the path.

also let me know, is there facility of digital sign in the letter as authorised signatory like we signed in form 16.

Regards,
Amruta R

1 Like

Hi Amruta,

Please find the below short videos to raise a support ticket. Hope this will help.

1. How to Chat with Bella and Create Support Ticket

2. How to Create Support Ticket

Regards,
Chethan

3 Likes

Thank you Chetan,

Also let me know can we sign letter by digital signature.

Regards,
Amruta R

1 Like

Hi @AmrutaR ,

Check if the following article might answer your question.

Letter Authorized Signatory - Greytip Knowledge Center - greytHR Admin Guide

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