Greythr questionnable emails

Hi Greythr Team,

As I opened my emails today, I was surprised to receive a lot of emails from greyHRsupport - messages from my previous inquiries.

I also tried to call the contract number 6003990868 - but the person who received is not even confirming if he is from greythr and then he cut my call :frowning:

Please check.

It is concerning me much as might our account was hacked or there is an issue…

Appreciate your prompt reply on this.

Thank you.

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@Ludy Same problem I am facing, getting continuous mails from greytHR support Team regarding my previous queries. Tickets already been closed but receiving emails in the late night also.

Good Day !

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Hi All,

Even we are receiving a continues mail from past 2 days, for the tickets raised long back also which is resolved.

Hi @ greytHR team kindly look into the issue and confirm.

Regards

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Last time when I received such mails I raised a ticket and GreytHR said to me that they are migrating the support system to a new one. Because of which I got such mails. But today also I got similar mails.

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Same problem I am facing, getting continuous mails from greytHR support Team regarding my previous queries. Tickets already been closed but receiving emails.

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Yes, the same is occurring at our end also. received around 40 + emails of past tickets

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Thank you all for the feedback - at least I am now assured that my account is not hacked :)…

Hope Greythr does something on this as soon as possible.

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Hello @all,

I have informed the support team as well on the same and the tech team is working on it.

This is for your update.

Community Manager.

3 Likes