Hi Greythr Team,
As I opened my emails today, I was surprised to receive a lot of emails from greyHRsupport - messages from my previous inquiries.
I also tried to call the contract number 6003990868 - but the person who received is not even confirming if he is from greythr and then he cut my call
It is concerning me much as might our account was hacked or there is an issue…
Appreciate your prompt reply on this.
@Ludy Same problem I am facing, getting continuous mails from greytHR support Team regarding my previous queries. Tickets already been closed but receiving emails in the late night also.
Good Day !
Even we are receiving a continues mail from past 2 days, for the tickets raised long back also which is resolved.
Hi @ greytHR team kindly look into the issue and confirm.
Last time when I received such mails I raised a ticket and GreytHR said to me that they are migrating the support system to a new one. Because of which I got such mails. But today also I got similar mails.
Same problem I am facing, getting continuous mails from greytHR support Team regarding my previous queries. Tickets already been closed but receiving emails.
Yes, the same is occurring at our end also. received around 40 + emails of past tickets
Thank you all for the feedback - at least I am now assured that my account is not hacked :)…
Hope Greythr does something on this as soon as possible.
I have informed the support team as well on the same and the tech team is working on it.
This is for your update.