Hey Community!!
Some employees clocked hours don’t properly sync into payroll, which is a persistent problem.
Payroll must manually fill in the gaps each cycle because some hours are received and some are not, which causes processing delays.
Reasons It Could Have Occurred
-Time entries that managers have not approved
-Timesheets that are locked or stuck in the process
-Payroll and time system integration/API delays
-Inaccurate earning codes or problems with mapping
-Last-minute changes that were overlooked during the sync window
Has anyone experienced this with Workday Payroll? How did you fix the issue with the missing-hour sync? Tell me what worked for you, please.
Thanks in advance!