When Employees Don’t Read Their Health Policy!

[Corporate_Team]

Let’s face it — most employees never read their insurance policy until something goes wrong.
And when it does, HR becomes the helpline.

Not because employees don’t care…
But because policy documents are long, complex, and full of insurance jargon that no one understands until they’re in the middle of a claim.

So HR ends up managing hospital calls, explaining coverage, and firefighting — instead of focusing on people and performance.

The real problem isn’t the policy.
It’s the communication gap.

Here’s what works:
Break policies down into real-life examples — “If you’re hospitalised for 3 days, here’s what’s covered.”
Run short “Know Your Cover” sessions during onboarding.
Use simple visuals, not PDF attachments.
And reward awareness — not complaints.

At OmniKavvach Insurance Brokers, we help HR teams simplify employee insurance —
by turning complex coverage into clear, usable information,
and by answering employee queries directly — so HR doesn’t have to.

Because an informed employee is not just easier to manage —
they’re more confident, loyal, and cared for.

#HRCommunity #EmployeeEngagement #InsuranceSimplified #OmniKavvach #HRInsights #CorporateWellbeing #EmployeeBenefits

[preetsingh]

Most employees don’t read their health-insurance policy until they are hospital-bound and a claim emerges. The real barrier? The documents are lengthy, full of jargon and hard to digest. The result: HR becomes the go-to helpline for coverage clarifications, billing worries and hospital logistics—in effect putting productivity and engagement on hold. The article urges a shift: break down policy details into real-life scenarios (“If you’re hospitalised for 3 days, here’s what’s covered”), use easy visuals instead of dense PDFs, run short onboarding sessions about coverage and reward policy-awareness—not just claims. An informed employee is more confident, loyal and supported.

#HRCommunity #EmployeeEngagement #InsuranceSimplified #OmniKavvach #HRInsights #CorporateWellbeing #EmployeeBenefits

[Corporate_Team]

Completely agree with your perspective. At OmniKavvach, we simplify policy understanding by breaking coverage into real-life examples and clear visuals. We conduct short “Know Your Cover” sessions, share easy-to-read PPT explainers, and offer direct employee query support so HR doesn’t have to act as the helpdesk. Happy to share a sample deck or run a quick pilot session anytime you’d like.