Key HR Challenges When Setting Up a GCC in India and How to Solve Them

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Setting up a Global Capability Center (GCC) in India offers great strategic advantages, but it also comes with HR-specific challenges that can impact growth if not managed effectively.

Here are some of the key HR challenges companies face when establishing a GCC — and how to address them:

Talent Acquisition & Onboarding
While India offers a rich talent pool, attracting the right candidates for niche or global roles can be difficult.

Solution

  • Build an EVP (Employer Value Proposition) tailored to Indian professionals.
  • Leverage Tier-2 city talent for cost-effective hiring.
  • Partner with local recruitment experts familiar with GCC hiring needs.

Cultural & Communication Gaps
Bridging the cultural gap between global HQs and Indian teams is a recurring issue.

Solution

  • Conduct cross-cultural training for Indian and global teams.
  • Embed communication tools and global collaboration practices early on.

Payroll & Compliance Complexity
Navigating India’s labor laws, taxation, and payroll compliance can be overwhelming.
Solution

  • Use reliable HRMS and payroll platforms (like greytHR) to streamline operations.
  • Stay updated with evolving labor codes and work with local compliance advisors.
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