Raising a Ticket in greythr

Hi , I am not sure if there is some technical issues today with the greythr system but “bella” is not allowing me to raise a ticket - it is mentioning options over and over again, while I am clicking raise a ticket over and over as well…

this is not helping me at all today…
please @Kaulin check with the team..

thanks.

HI @Ludy I was facing the same issue. I have email them.

Below was the resolution.

As per the posted request, we have verified that for the user Heena, the “Chat with Bella – Raise Ticket” option was disabled. We have now re-enabled this option.

1 Like