PF Inoperative Accounts

How to check records of inoperative pf accounts?


Visit epfindia portal and click on ‘Inoperative A/c Helpdesk’ link. This will take you to ‘ EPFO helpdesk website

  1. Click on ‘first-time user’.

  2. You have to provide a small description of your problem and click on ‘next’ button.

  3. In the next screen, you have to provide your old employment details. These details are like – your old company (establishment) code, PF account number, company address, date of joining etc. You may use ‘search establishment’ option to get your old company details.

  4. In the next page, you will be asked to enter your personal details like – your name, mobile number, date of birth, email id etc., Note that mobile number and name are mandatory fields. You can also enter your Aadhar number, PAN number and Bank account Details.

  5. Once you have keyed in the required information, click on ‘Generate PIN’. You will receive PIN on your mobile number. You need to enter this PIN to get the ‘Reference number’ on the screen. Kindly save the reference number for future use.

  6. After submitting the request to the helpdesk, your query will be forwarded to the concerned EPFO’s Field Officer (Regional office). This happens if you have provided your old company’s code (Establishment code). If you have not provided the establishment code, your query is routed to the centralized EPFO helpdesk. They will call you to get more details and then your query will be forwarded to the concerned field officer to trace the old & inoperative EPF account.



The inoperative status essentially means that no interest will be credited for the money in the account, however, if you leave a job and don’t apply for withdrawal or transfer of EPF within 36 months, the account will not be treated as inoperative, and that’s how inoperative accounts exists.

Rest all the steps remains the same as @Ankit has briefed.


Any EPF account that does not get any contribution for 36 months is declared as an inoperative account. When you fail to transfer the EPF account upon change of job, the account remains under your UAN without receiving contributions from your employer. This way, the old EPF accounts may remain inoperative for years.

However, the government has considered the latest trends in a job change and the associated lack of knowledge of individuals to transfer the old EPF accounts to the new ones manually. It has set up certain relaxed conditions recently to mark an account as inoperative.

According to the latest norms, an EPF account becomes ‘inoperative’ if the employee does not make an application for withdrawal of the accumulated EPF balance:

  1. Even after completing 36 months from the time of retirement after the member attains the age of 55 years
  2. Due to permanent migration abroad
  3. Due to the death of the member
  4. After the member withdraws all the retirement corpus

You must know that the balance in your EPF account continues to earn interest until you reach the age of 58 years. On the other hand, the interest earned after the member ceases to be employed taxable in the hands during the year of credit as declared by the Bengaluru bench of the Income Tax Appellate Tribunal (ITAT).

What happens once an account is labelled ‘inoperative’?

When an account remains unclaimed and proclaimed to be inoperative for seven years, the unclaimed funds are transferred to the Senior Citizens’ Welfare Fund. The trusts of establishments exempted under Section 17 of the EPF & MP Act, 1952 also comes under the umbrella of the Senior Citizens’ Welfare Fund Rules and are required to transfer the amount to the fund.

The unclaimed funds are to be classified on an annual basis by 30 September of every year. Further, the funds must be transferred to the fund on or before 1 March every year.

Can you claim the funds later?

The unclaimed amount will remain in the Senior Citizens’ Welfare Fund for 25 years. You can claim to be entitled to the unclaimed amount transferred to the welfare fund within 25 years from the date of credit of the unclaimed amount to the fund. After this period, the amount shall be given to the Central Government unless a court order says otherwise.

During this span of 25 years, the exempted establishments are supposed to keep accounts and a list of employee-wise details of each member whose EPF amount was unclaimed and transferred to the Senior Citizens’ Welfare Fund. The features include employee PAN, EPF account number, name, spouse/father’s name of the employee, date of birth, date of joining, the amount transferred, address, bank account number, Aadhaar number, nominee, family members, and more.

To avoid all the drill of letting the EPF account become inoperative and then trying to claim it, you are advised to transfer your old EPF account balance to the newer EPF account as soon as possible. Also, leaving it behind will attract income tax at the time of withdrawal, which is not a great thing anyway!

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