Hi @pradeep.kumar ,
The wage threshold of ₹15,000/month applies to EPS (Pension) eligibility post-01-09-2014. Since your employment began in 2008, the ₹15,000 wage cap should not be a bar to service transfer, as your EPS membership predates the rule change.
However, if you joined Company 2 after 01.09.2014 with salary above ₹15,000/month and without prior EPS membership being recognized, the system may incorrectly treat you as not eligible for pension, hence blocking EPS service transfer.
Regarding the Rejection Reason — Father’s Name Mismatch
You confirmed the name is same in both records. If the UANs still show a mismatch, it may be due to Typographical errors or Abbreviations used in one and full name in another or System not syncing updated KYC data
Here are some recommended steps to resolve
Step 1 ----- Verify UAN Details
Login to https://unifiedportal-mem.epfindia.gov.in/memberinterface/ and check:
- UAN 1 (from Company 1)
- UAN 2 (from Company 2)
- Confirm name, DOB, father’s name, and wage details on both.
If both UANs are active, merge them using the EPFO portal or with help of Company 2’s HR team.
Step 2 ----- Apply Offline Using Form 13 with Employer Attestation
Since the online process fails, use physical Form 13 for transfer:
- Download: Form 13 - Revised
- Fill Part A (your details)
- Fill Part B (previous employer’s PF details)
- Submit to current employer (Company 2) for attestation and forwarding to EPFO
Step 3 ----- Request EPFO to Pull Annexure K Themselves
In your grievance, explicitly mention:
“Previous employer is not responding with Annexure K despite multiple follow-ups. Kindly arrange to pull Annexure K from your end as per para 3.6.3 of the EPFO Field Office Manual (2021).”
Re-raise grievance at: https://epfigms.gov.in/
- Select issue: “PF Transfer” → “Annexure K not received”
- Mention both UANs, employment period, and request inter-office coordination.
Attach:
- Form 13 (if submitted)
- Screenshots or rejection letters
- Identity proof (optional, to speed up verification)
Step 4 ----- Visit the EPFO Office
If the digital route fails, visit your jurisdictional EPFO with:
- UAN numbers
- Form 13 copy
- Previous & current employer details
- Screenshot of grievance and rejection note
- Identity proof
Request the Dealing Assistant to:
- Verify father’s name (may require Aadhaar)
- Initiate transfer manually or pull Annexure K
To avoid delay
- Ensure Aadhaar is linked and verified on UAN.
- Keep a written record (email or letter) showing that Company 1 is not cooperating. This helps EPFO justify pulling Annexure K.
- If the transfer is partially successful (only PF moved, not EPS), mention that clearly.
If you still face issues, you can write to:
Regional PF Commissioner
EPFO Regional Office (your jurisdiction)
Attach all supporting docs, including grievance ID.
You may also email ro.[region]@epfindia.gov.in or try cpgrams complaint under Labour Ministry.
Hope this helps.
Regards,
Bhuvana Anand